A retaining wall should solve a problem—not create a new one
What a retaining wall really does (and why failures happen)
Most retaining wall failures come down to one of these issues:
Permits, height rules, and when engineering may be required
Because requirements vary by town and by site conditions, the safest planning approach in Saint John is:
A quick comparison: “decorative” walls vs. true retaining walls
| Wall Type | Best For | Key Construction Needs | Risk if Built Wrong |
|---|---|---|---|
| Low garden wall (visual edging) | Edging beds, small elevation changes | Solid base, slight batter, basic drainage | Settling, uneven caps |
| Segmental retaining wall (SRW) | Holding back soil on slopes, leveling yards | Engineered base, drainage stone, outlet, possible geogrid | Bulging, leaning, blowouts after heavy rain |
| Engineered wall system | Tall walls, surcharge loads, complex grades | Stamped design, geogrid schedule, strict drainage + compaction | Structural failure, property damage risk |
What quality retaining wall builders do differently (step-by-step)
1) Start with the “why” and the grade plan
The best projects begin by defining the goal: stop erosion, create a level lawn, add planting tiers, support a patio, fix drainage, or all of the above. From there, a builder evaluates slope direction, downspout discharge, and where water should exit the property.
2) Excavate deep enough for a real base (not just to “set block”)
A retaining wall needs an excavated trench that allows for base material thickness and proper embedment of the first course. Skipping this is one of the fastest routes to a wavy wall.
3) Build drainage behind the wall, then give it an exit
Retaining walls in our region must account for heavy rain events and freeze/thaw. Builders typically use free-draining aggregate behind the wall and incorporate a drainage outlet strategy so water doesn’t build pressure.
4) Reinforce when the site calls for it
If the wall is tall, supports extra loads, or sits in challenging soils, reinforcement (often geogrid) may be required based on design. This isn’t optional “upselling”—it’s what keeps the wall stable over time.
5) Finish with caps, details, and adjacent improvements
The cleanest outcomes include thoughtful cap overhangs, step transitions, and grading that sends surface water away from the wall. Many homeowners also pair a new wall with a refreshed patio, lighting, or drainage upgrades for a complete solution.
Warranties and material quality: what “peace of mind” should look like
For example, Unilock offers a Transferable Lifetime Guarantee on the structural integrity of eligible residential paver and wall products (registration required). (unilock.com) In addition, Unilock’s Peace of Mind Guarantee provides a two-year workmanship coverage for qualifying residential installations completed by Unilock Authorized Contractors (with specific limitations). (unilock.com)
If you’re comparing retaining wall builders, ask what warranty you receive on installation workmanship and what warranty is tied to the materials. Both matter.
Quick “Did you know?” retaining wall facts
Local angle: what Saint John, IN homeowners should prioritize
A few practical planning tips for Northwest Indiana: